survey

Interesting findings of our 2016 Client Satisfaction Survey

English

Let’s be honest. People do not like client satisfaction surveys because, no matter how short the survey is, they feel like the seller is wasting their time with a past transaction concerning a product or service they have already purchased. And so those who are conducting the survey are trying to “bribe” the time-conscious client with gifts and giveaways in order to get their precious reply. But why do service providers consider these surveys so important? The answer is easy.

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